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RENTAL PROCESS

Step 1

Choose your Ride

Browse our fleet and pick one of our high-end vehicles that suits your needs.

Step 2

Book and Confirm

Reserve your booking either by phone or online

step 3

Collect or Pick-up

You can either choose to pick up the vehicle or have the comfort of it being delivered to your door-step

Frequently Asked Questions

OWNERSHIP OF THE RENTAL VEHICLE

The Renter hereby acknowledges that the Rental Vehicle shall always remain the property of LCR, and the Renter shall acquire no rights to the Rental Vehicle other than the right to use the Rental Vehicle as a Renter and by the terms of this Agreement.

RENTAL & ADDITIONAL CHARGES

2.1 The rental charges for the Rental Vehicle shall be as stipulated in the “Rental Charge” segment of the Agreement (“Rental Charges”).

2.2 Where applicable, the Renter may also be liable to pay any one or more of the following additional charges to LCR:

(a) Delivery Charges: where LCR has been requested by the Renter to deliver the Rental Vehicle to any location other than the LCR office from which the Rental Vehicle is hired (“Rental Location”);

(b) Pick-up Charges: Where LCR has been requested by the Renter to collect the Rental Vehicle from any location other than the Rental Location; c) Drop-off Charges: Where LCR has been requested by the Renter to collect the Rental Vehicle from any location which is situated in a different city or state from the Rental Location; (d) Out-Hours Charges: LCR has been requested by the Renter to deliver or collect the Rental Vehicle at a time that is beyond LCR business hours, which is 8:00 a.m. to 6:00 p.m. (SAST); (“Business Hour”); and (e) Such other charges as may be provided under this Agreement. (Each, is an “Additional Charge” and collectively, “Additional Charges”)

2.3 The Renter shall promptly pay the Rental Charges and/or Additional Charge(s) on or before the due date as may be indicated by LCR to the Renter in writing (“Due Date”).

2.4 In the event of any default in the payment of the Rental Charges and/or Additional Charge(s) by the Renter, LCR shall be entitled to impose a late payment interest at the rate of eighteen per centum (10%) per annum on the outstanding Rental Charges and/or Additional Charge(s) (“Late Payment Interest”).

2.5 The Rental Charges and/or Additional Charges shall be paid by way of cheque and/or credit card. Where the payment is made by way of credit card:

(a) LCR accepts the following payment method: MasterCard and Visa

(b) LCR will not accept any third-party credit cards: the credit card presented must be in the name of the Renter;

(c) The Renter’s credit card shall have a validity period of at least one (1) year from the date of this Agreement.

2.6 The Renter agrees and acknowledges that LCR shall reserve the right to refuse any delivery of the Rental Vehicle to the Renter in the event the Rental Vehicle is not fit for purpose, not available for the Rental Period, negative records on the Renter or for any reason whatsoever. Subject to availability of the Rental Vehicle, LCR may change an alternative Rental Vehicle to the Renter and the Renter shall accept the alternative Rental Vehicle. In the event there is no alternative Rental Vehicle, LCR will refund any Rental Charges and deposit paid by the Renter. In the event the Rental Vehicle is unavailable, the Renter agrees and acknowledges that LCR shall bear no liability against the Renter and LCR shall be excluded from any form of liability, claims, loss, consequential loss, loss of opportunity, loss of business, future lost and/or any other loss arising from the refusal of delivery of the Rental Vehicle by LCR.

2.7 The Renter agrees and acknowledges that in the event the Renter fails to pick up the Rental Vehicle at the designated Rental Location and time, any Rental Charges and deposit made to LCR shall not be refundable for the failure of the pick-up.

2.8 Any amendments to the Rental Period shall be communicated to LCR three

(3) days before the pick-up and/or delivery of the Rental Vehicle. Subject to the availability of the Rental Vehicle, LCR shall reserve the right to reject the amendment request(s) made by the Renter.

INSURANCE

The Renter also agrees that only the vehicle is covered under insurance and the driver or passengers are not covered. The Renter also agrees that personal belongings and other items left in the vehicle at any time are not covered.

RENTAL PERIOD

6.1 The Renter shall follow the Rental Period as stated in this agreement and return the Rental Vehicle to LCR at the Rental Location, or such other location as may be instructed by LCR in writing (save where LCR has agreed to collect the Rental Vehicle from the Renter) on the agreed date and time.

6.2 If the Renter wishes to continue with the hiring of the Rental Vehicle after the expiry of the Rental Period, the Renter shall give a written notification to LCR of its intention to do so (“Option to Renew”). LCR, may upon receipt of the notification from the Renter, accept or refuse the Option to Renew depending on the Rental Vehicle availability. In the event LCR accepts the Option to Renew by the Renter, the Renter shall deposit additional Rental Charges to LCR immediately.

6.3 Upon the timely exercise of the Option to Renew by the Renter, and provided there shall be no subsisting breach of any of the covenants herein by the Renter which has not been cured, LCR may at its absolute discretion renew the Agreement on terms to be mutually agreed by the Parties.

6.4 In the event the Renter fails to return the Rental Vehicle to LCR upon the expiry of the Rental Period, the Renter shall be deemed to have agreed to extend the Rental Period, and the Renter shall continue to be liable to pay LCR the Rental Charges in respect of the Rental Vehicle, which shall be calculated on daily basis, commencing from the date immediately after the expiry of the Rental Period, until the date of return of the Rental Vehicle to LCR.

FUEL POLICY

7.1 Full to Full

(a) Your vehicle will be supplied with a full tank of fuel;

(b) To avoid incurring fuel charges, you will need to return it with the same amount of fuel as it had when you collected it;

(c) You may be required to leave a fuel deposit reserved or charged on your credit card, this will be released or refunded when you return the car full;

(d) Missing fuel will be charged on your return. The price per litre charged by LCR may be significantly higher than the price at the local service station. A refuelling charge may also be applicable;

(e) Fuel charges are payable at the rental desk unless otherwise stated in the top section of rate details.

MILEAGE POLICY

8.1 150 KM per day, additional usage of mileage will be charged at R150 / km.

GENERAL

9.1 EARLY RETURN BY THE RENTER: The Renter may return the Rental Vehicle before the expiry of the Rental Period by returning the Rental Vehicle to LCR at the Rental Location, or such other location as may be instructed by LCR in writing (save where LCR has agreed to collect the Rental Vehicle from the Renter). For the avoidance of doubt, any Rental Charges and/or security deposit paid to LCR shall be non-refundable due to the early return of the Rental Vehicle by the Renter. Upon the return of the Rental Vehicle, the performance of this Agreement under clause

9.1 shall be deemed complete.

9.2 FORCE MAJEURE: Neither party shall be liable for any delay or default in performing hereunder if such delay or default is caused by conditions beyond its control including, but not limited to natural disasters, extreme weather conditions, government actions or restrictions, travel warnings, martial law, state of emergency, wars, terrorism, insurrections, pandemics, epidemics, nuclear incidents, EMP and/or any other cause beyond the control of the party whose performance is affected (“Force Majeure”); provided, however, that adverse economic conditions or general financial or operational constraints are not deemed to be a Force Majeure event. If either party is affected by a Force Majeure event, it shall forthwith notify the other party of the nature and extent thereof.

9.3 LEGAL COMPLIANCE: The Renter will ensure full compliance with applicable laws and regulations. Breach of this provision by the Renter entitles LCR: (i) to terminate this Agreement with immediate effect; and (ii) to be indemnified against any fine, penalty, or claim the other may from time to time suffer as a result of such breach.

9.4 WAIVER: Neither failure nor delay by a party to enforce at any time any one or more of the terms or conditions of this Agreement shall operate as a waiver thereof, or of the right to subsequently enforce all terms and conditions of this Agreement.

9.5 GOVERNING LAW AND JURISDICTION: This Agreement will be governed by and construed by the laws of South Africa and the parties submit to the exclusive jurisdiction of the South African courts. Parties will attempt to settle any disputes amicably by conducting good-faith discussions first.